Cancellation
Policy
All reservations
(including those made with Gift
Certificates) are subject to
cancellation fees. The fees are
as follows:
Day of booking to 3 days
prior to departure date -
$50.00 fee or Rain Check
/ Gift Certificate for the full charter
amount.
2 days prior to departure
date - $75.00 fee
or Rain Check / Gift Certificate for
the full charter amount.
The day before departure
date - $100.00 fee
or Rain Check / Gift Certificate issued
for the full charter amount.
Same day -
Rain Check / Gift Certificate issued
for the full charter amount. No Refund
issued.
If
charter was booked with a Gift
Certificate and the customer cancels
on the same day of the scheduled
charter, your gift certificate will
become null and void.All Rain Checks / Gift Certificates
issued are for the full price paid
of charter booked.
Gift Certificates are valid for up
to two years from the original date
of purchase. They can be used by the
purchasing party at a later date.
* The only exception to the cancellation
policy will be due to severe weather
which will be the Captain's decision
on the day of the scheduled departure.
At which time, a full refund will
be issued if the Captain deems it
unsafe or unfavorable to proceed.
Day of departure conditions
in which the Captain WILL
NOT cancel a charter
for are as follows; a light rain,
rain clouds in the sky, a forecast
of a possible rain shower, a forecast
of cooler weather, too hot out, a
forecast of cloudy skies, too cold,
it might rain, too windy, you can't
get your kids out of bed, your kids
suddenly are not feeling well because
they don't want to go today, you changed
your plans and want to do something
different today etc.., etc... Some
of these reasons might seem funny,
but we've heard all of them in the
past!
Other Notes
If it is raining at your hotel on
the other side of town, it doesn't
mean that it is raining at the
marina or the places where we are
traveling. We watch the radar
consistently and monitor the
National Weather Service forecast on
our VHF radio. We will stay on top
of the weather for you.
We have
raincoats on board for everyone if
we go through a brief shower. 10 minutes
of a passing shower is only a small
part of a planned 4 hour charter.
Don't let it ruin your vacation.
When you charter the boat, it is for
the whole boat, the Captain, and the
time slot requested. We WILL
BE turning down everyone
else requesting your day and time,
and telling them it is sold out. We
do not double book or keep a running
list of prospects. We will keep our
commitment to you expecting your commitment
to the reservation.
We will make every attempt to reschedule
you to a different day or time without
any fees if something unexpected
comes up for you. We want to work
with your party and help you have
a nice time and a memorable experience.
We will never compromise the safety
of our crew or your party.
We look forward to having you aboard!
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